My department merged with another team six months ago and we still operate like two separate groups that happen to sit in the same meetings - different communication styles, different priorities, different ways of making decisions - and leadership keeps talking about synergy while we all just work around each other. Nobody knows how to actually integrate and we're too proud to admit we need help figuring it out.
More people experience this than they realize.
Your team merged months ago but still runs as two separate groups, and everyone's too proud to admit it isn't working.
“Where Are You with Customer Success?”
If this sounds familiar, the Library can help you find the bigger picture.