Our restaurant management team has this pattern where we all agree on new policies in our weekly meetings but then half of us don't actually implement them and nobody calls it out. I've watched us do this with everything from scheduling protocols to food safety standards and I'm starting to wonder if we're just playing management theater.
More people experience this than they realize.
A group has developed a collective habit of avoiding accountability while maintaining the appearance of alignment.
“Where Are You with Consumer — Restaurant & Food Service?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.