I work in tech support and I'm measured on how quickly I resolve tickets but customers with real problems need time to explain their situation and feel heard.
More people experience this than they realize.
Corporate efficiency metrics are forcing you to choose between appearing productive and actually serving human needs.
“Where Are You with African ubuntu time — event-based and relational?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.