How do I stop feeling overwhelmed by the pharmacy queue and phone?

The workflow, the queue, and the ringing phone all pulling at once is genuinely overwhelming, and feeling it does not mean you are not cut out for this. It means several demands are hitting you at the same time, and no one can truly do three things at once. The overwhelm is a math problem, not a character flaw. The way through is not to move faster. It is to stop trying to hold everything at once. When it all hits, you pick an order and work it, one thing finished before the next, instead of touching ten things half-done. Scattered effort feels busy but sinks you. Sequence steadies you. Build one simple rule for the chaos: when three things demand you at once, do the one that affects patient safety first, then the next, then the phone. Let the queue be a line, not a pile. You will feel less buried when you stop asking your mind to do the impossible. One thing at a time is not slow. It is how the fast people actually work.