Question 1

Will I get a refund if I cancel?

Accepted Answer

Yes — we refund your most recent payment when you cancel.

Question 2

How do I cancel?

Accepted Answer

Contact support; we'll ask a couple of questions and take care of it.

Question 3

How is Periagoge organized?

Accepted Answer

As twelve coaches, each dedicated to a domain of life. You work with the coach who owns the domain your problem is in, and one shared understanding of you runs underneath them all.

Question 4

How many coaches do I need?

Accepted Answer

Start with one, for what's most pressing. Add a coach for a new part of life whenever you need one — many situations are worth more than one coach, because problems rarely stay in a single domain.

Question 5

Can I get a copy of my data?

Accepted Answer

Yes — contact support to request an export.

Question 6

Can you delete my data?

Accepted Answer

Yes — contact support. Deletion is permanent and irreversible.

Question 7

How do I get fewer emails?

Accepted Answer

Contact support and we'll adjust your check-ins with you.

Question 8

What is a course?

Accepted Answer

A structured lesson (typically 20–40 minutes) that teaches a specific skill, with a coach guiding you through it.

Question 9

What is a learning path?

Accepted Answer

A curated sequence of courses built around one goal — like getting a job, building a budget, or fixing your sleep.

Question 10

What is a session?

Accepted Answer

A live conversation with your coach where you work on a real problem — more practical than a lesson, more structured than a chat.

Question 11

What do I leave a session with?

Accepted Answer

A concrete next move — one specific thing to do this week — and a Plan that the coach keeps adapting as you act on it.

Question 12

Does my coach remember me between sessions?

Accepted Answer

With Membership, yes — your coach builds on your goals, patterns, and past conversations each time. Free conversations don't persist until you subscribe.

Question 13

Do I have to re-explain myself to each coach?

Accepted Answer

No. Your coaches share one understanding of you, so adding a coach for a new part of life doesn't mean starting over — they draw on the same picture of you.

Question 14

How do I save an insight?

Accepted Answer

Hover over any message in a session with your coach and click Save — or just say 'Save this' and your coach will do it for you.

Question 15

Where can I find my saved insights?

Accepted Answer

Open Insights from your account — everything you've saved is kept there, newest first.

Question 16

How do I add a coach?

Accepted Answer

From Account Settings → Coaches, or just ask a coach you're already working with. Each additional coach is +$5/mo.

Question 17

How much does another coach cost?

Accepted Answer

Your first coach is $15/mo; each additional coach is +$5/mo, and you can remove one just as easily.

Question 18

Do I have to pay to start?

Accepted Answer

No. The whole library and your first conversation — including the plan that takes shape in it — are free, no account needed. You subscribe when you want a coach who remembers you and a plan that keeps adapting.

Question 19

How much is membership?

Accepted Answer

Your first coach is $15/mo. Add a coach for any new part of life at +$5/mo each, and remove one just as easily.

Question 20

What is a Group?

Accepted Answer

The same coaching method with a shared focus, for a team, family, or community — everyone gets their own coach and Plan, plus shared goals and progress.

Question 21

Is my coaching private in a Group?

Accepted Answer

Yes. Each member has their own understanding of themselves and their own coaching; the Group adds a shared focus without exposing what's private to each person.

Question 22

What is a Plan?

Accepted Answer

The concrete path a coach builds with you in a session — the outcome you want, the skill it takes, and your next move — that adapts as you act on it.

Question 23

How is a Plan different from a to-do list?

Accepted Answer

A to-do list is fixed. A Plan changes when your life does: when you try something and it works or falls flat, the coach revises the Plan around what actually happened.

How can we help?

Getting Started

Working with your coach

Account & Settings

Plans & Billing