I've forgotten how to be off duty, how do I stop absorbing everyone's problems?

You run a property so smoothly that guests never see the strain, and years of absorbing everyone's problems have erased the line between on duty and off. Being always available is praised in your work, but it quietly costs you the ability to ever truly rest. The strain the guests never see, you carry all of it, all the time. The skill of anticipating and smoothing every problem is real, but a person who is always on call is slowly worn down by their own competence. Off duty is not laziness. It is the thing that lets you keep being good at on duty. You have trained everyone, including yourself, to believe you are always reachable. That can be untrained. Start with one clear boundary: a stretch of time you are genuinely unreachable, handed off to someone else, no exceptions. It will feel wrong at first, like something will fall apart. Let it wobble. The property will survive, and you will remember what it is to be a person and not a front desk. Guard that time like it matters, because it does.