What do I do when my job feels empty and pointless?

Going through the motions for a paycheck is a hollow feeling, and naming it honestly is the first step out. You are not lazy or ungrateful. Something in you knows you were made to pour yourself into something, and right now the work is not receiving it. That mismatch is worth listening to. Emptiness at work has two possible cures, and it helps to know which you need. Sometimes the work itself is wrong for you and needs to change. But often the work is fine and what is missing is your own engagement, the care and attention you have stopped bringing because it felt pointless. Before you conclude you need a new job, test whether bringing yourself back to this one changes how it feels. Pick one part of your work tomorrow and do it with real attention, as if it mattered, just to see. Talk to the person it serves. Do it well for its own sake. If a spark returns, you have found something to build on. If nothing stirs after an honest try, that too is an answer, and it points you toward a bigger change. Either way, you stop drifting.