Why do bad vendors and disputes still eat my whole week?
You can run the willing vendors with your eyes closed by now. It's the resistant ones — the underperformers, the ones in dispute — that still land on your desk every week. That's not because you lack a system. It's because you haven't yet made the decision those cases require. A dispute that drags on for months isn't a hard problem. It's an easy problem you and your team keep avoiding, hoping the vendor changes on their own. They won't. Someone has to name the deadline and hold it. Do this with your team, not alone. Agree together on what "underperforming" means, who decides when to cut a vendor, and how long a dispute is allowed to live. Once that's shared, the next dispute stops being a debate and becomes a checklist.
You built a system for people who cooperate. It fails on those who don't — that's not a flaw, it's a gap you haven't closed. Sort every underperforming vendor into coach, warn, or cut, today. Give disputes a deadline. Ambiguity is what's costing you time, not the vendor.
What changes unlock by starting
- Your vendor list is sorted into clear categories, not left vague.
- Every open dispute has a deadline instead of open-ended waiting.
- One person on your team can decide and act without waiting on you.
- You stop re-discussing the same underperformer every single week.