LibraryScenariosWhen leadership teams avoid difficult truths
Scenario

When leadership teams avoid difficult truths

Everyone in our executive team knows that our biggest client is probably going to leave but we keep planning like they'll renew and having sidebar conversations instead of addressing it directly and I think we're all afraid of being the one who says the revenue projections are wrong.

Aurelius
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More people experience this than they realize.

What we've seen

Everyone on the team knows the big client is leaving, but no one will say it out loud.

Ideas that help explain it
Worth thinking about

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