LibraryScenariosWhen teams route conflict through management instead of addressing it directly
Scenario

When teams route conflict through management instead of addressing it directly

I'm the VP of Engineering and my team has started coming to me individually with concerns about each other instead of talking directly and I realize I've been enabling this by listening and trying to fix things behind the scenes. We're all smart people but we've created this weird dynamic where I'm the emotional middleman and everyone knows it's happening.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

You've become the go-between, and now your team won't talk to each other directly.

Ideas that help explain it
Worth thinking about

“Where Are You with Legal?”

If this sounds familiar, the Library can help you find the bigger picture.