LibraryScenariosWhen business partners have different approaches to client promises
Scenario

When business partners have different approaches to client promises

My business partner handles all client communication because they're better at it but I've started noticing they promise things we can't deliver and then I'm the one who has to figure out how to make it work. When I bring it up they say I'm being too rigid and that's how you have to sell but I'm starting to resent being put in impossible positions without being consulted.

Aurelius
Online
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More people experience this than they realize.

What we've seen

Your partner promises clients things you can't deliver, then calls you rigid when you push back.

Ideas that help explain it
Worth thinking about

“Where Are You with Manufacturing — Oil, Gas & Energy Operations?”

If this sounds familiar, the Library can help you find the bigger picture.