My business partner handles all the client relationships because they're better at sales but I'm starting to realize I have no direct connection to our customers and when decisions need to be made I feel like I'm getting secondhand information about what people actually want.
More people experience this than they realize.
Your partner owns the customer relationships, and you're left guessing what people actually want.
“Where Are You with Education — K-12 Teaching?”
If this sounds familiar, the Library can help you find the bigger picture.