LibraryScenariosWhen interdepartmental conflicts become systemic dysfunction
Scenario

When interdepartmental conflicts become systemic dysfunction

My department and the sales team have been in a cold war for six months where we're polite in meetings but constantly undermining each other's work, and as the department head I know I need to address this but I'm part of the problem.

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More people experience this than they realize.

What we've seen

Your team and sales are quietly at war, and you're part of what keeps it going.

Ideas that help explain it
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