LibraryScenariosHow to repair trust after dismissing valid concerns
Scenario

How to repair trust after dismissing valid concerns

My direct report came to me six months ago with concerns about a project timeline being unrealistic, and I pushed back because I thought they were being pessimistic, and now the project is failing exactly how they predicted it would. They haven't said 'I told you so' but I can feel the dynamic between us has changed and I don't know how to rebuild their trust without admitting I was wrong in a way that undermines my authority.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

You ignored someone's warning, they turned out right, and now you don't know how to fix things without losing face.

Ideas that help explain it
Worth thinking about

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If this sounds familiar, the Library can help you find the bigger picture.