Our case management team has been covering for Sarah's mistakes with client documentation for months because we know she's dealing with a lot personally but yesterday a family almost lost services because of missing paperwork and we all just looked at each other in the meeting like we didn't see this coming.
More people experience this than they realize.
Covering for a struggling coworker nearly cost a family the help they needed.
“Where Are You with Social Services — Social Work & Case Management?”
If this sounds familiar, the Library can help you find the bigger picture.