Periagoge
Scenario

When your team enables a struggling colleague until it affects clients

Our case management team has been covering for Sarah's mistakes with client documentation for months because we know she's dealing with a lot personally but yesterday a family almost lost services because of missing paperwork and we all just looked at each other in the meeting like we didn't see this coming.

More people experience this than they realize.

What we've seen

A group's compassion for one member has created a conspiracy of silence that now threatens the people they serve.

Your guide for this
Aurelius
Aurelius works with people navigating exactly this kind of situation.
Ideas that help explain it
Worth thinking about

“Where Are You with Social Services — Social Work & Case Management?”

Peri

Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.

If this sounds familiar, the Library can help you find the bigger picture.