Our design team presents work that looks polished but doesn't solve the actual problem and when stakeholders push back we get defensive instead of curious and I think we've started designing for internal approval rather than user value.
More people experience this than they realize.
A group has unconsciously shifted their definition of success from external impact to internal harmony.
“Where Are You with Public Safety — Emergency Management?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.