Our engineering team has this ritual where we do post-mortems after every incident but we never actually change anything afterward and everyone just goes through the motions. I've started dreading these meetings because they feel like performance theater and I don't know if I'm the only one who sees it.
More people experience this than they realize.
Your team goes through the motions of learning from mistakes but never actually changes anything.
“Where Are You with Military — Veterans Career Transition?”
If this sounds familiar, the Library can help you find the bigger picture.