Our executive team always reaches consensus in meetings but I've noticed we each interpret what we agreed to differently and then we're surprised when implementation doesn't match expectations. We're all smart people but somehow we keep having this same miscommunication and I think we're afraid to slow down enough to really understand each other.
More people experience this than they realize.
Your team thinks it agrees, but everyone walks away hearing something different.
“Where Are You with Consumer — Insurance Practice?”
If this sounds familiar, the Library can help you find the bigger picture.