LibraryScenariosWhen a legal team avoids difficult conversations with clients
Scenario

When a legal team avoids difficult conversations with clients

Our litigation team just lost a major case that we all saw going sideways six months ago but nobody wanted to be the one to tell the client we should settle. We all kept thinking someone else would speak up or that somehow we'd pull it together, and now we're sitting here with a verdict that's going to cost our client millions and we're all looking at each other knowing we failed them.

Aurelius
Online
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More people experience this than they realize.

What we've seen

Nobody on the team spoke up about a losing case, and now the client is paying for it.

Ideas that help explain it
Worth thinking about

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