Our product team keeps saying we're 'user-focused' but when I watch our actual decisions we consistently choose what's easier to build over what users are asking for and I don't think anyone wants to admit we're not who we say we are.
More people experience this than they realize.
A group maintains a shared identity that contradicts their actual behavior, creating cognitive dissonance no one wants to address.
“Where Are You with Sales?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.