Our program team has gotten really good at hitting our metrics and reporting success to funders but we all know the data doesn't capture what's actually happening with our clients and I don't think anyone wants to be the one to say we're basically performing compliance theater. The gap between what we report and what we see every day is eating at me and I suspect it's eating at others too.
More people experience this than they realize.
Your team reports a success everyone knows isn't real, and staying quiet is eating at you.
“Where Are You with Social Services — Nonprofit Leadership & Management?”
If this sounds familiar, the Library can help you find the bigger picture.