LibraryScenariosWhen revenue operations teams clash with sales over process accountability
Scenario

When revenue operations teams clash with sales over process accountability

Our RevOps team keeps getting blamed for pipeline inaccuracies when it's really the sales team not following the process we built together, and we've started defending ourselves instead of solving the actual problem. I can feel us becoming adversarial with the people we're supposed to be enabling and I don't know how to reset this without looking like we're admitting fault.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

You're turning against the very people you're supposed to be helping.

Ideas that help explain it
Worth thinking about

“Where Are You with Revenue Operations?”

If this sounds familiar, the Library can help you find the bigger picture.