Our sales team has one person who consistently brings in the biggest deals but also creates drama and makes other people miserable and we all just work around her behavior because no one wants to lose the revenue. Everyone complains privately but in team meetings we act like everything is fine and I think we're teaching ourselves that performance excuses everything.
More people experience this than they realize.
Your team puts up with a star's bad behavior because no one wants to lose the sales.
“Where Are You with Revenue Operations?”
If this sounds familiar, the Library can help you find the bigger picture.