Our team has gotten really good at identifying problems in our quarterly reviews but we never actually change anything and everyone just accepts this as normal. I brought up the same workflow issue three quarters in a row and we nodded and moved on each time and I'm starting to think this says something fundamental about how we operate.
More people experience this than they realize.
Your team keeps naming the same problems and never actually fixing any of them.
“Where Are You with Consumer — Personal Services & Wellness?”
If this sounds familiar, the Library can help you find the bigger picture.