We hired a operations manager six months ago to solve our chaos but instead of streamlining things she's created seventeen new processes that nobody follows and now we have the original chaos plus documentation nobody reads. I think she's overwhelmed and trying to prove her value but I don't know how to help her see that more systems isn't always better.
More people experience this than they realize.
Well-intentioned solutions can multiply problems when they address symptoms rather than root causes.
“Where Are You with Operations?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.