A customer complained that I was racially profiling them and HR is investigating but I genuinely thought I was just doing my job consistently.
More people experience this than they realize.
The guard confronts the possibility that their enforcement patterns reflect unconscious bias despite conscious intentions.
“Where Are You with Public Safety — Security & Protective Services?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.