LibraryScenariosHow transit workers navigate relationships with vulnerable passengers
Scenario

How transit workers navigate relationships with vulnerable passengers

A homeless man has been sleeping on my platform for months and yesterday security removed him and I realized I had gotten used to him being there.

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The coach is replying

More people experience this than they realize.

What we've seen

A homeless man was cleared off your platform, and you realize you'd stopped even noticing him.

Ideas that help explain it
Worth thinking about

“Where Are You with Transportation — Rail & Public Transit?”

If this sounds familiar, the Library can help you find the bigger picture.