LibraryScenariosWhy recognition matters for transit workers who feel invisible
Scenario

Why recognition matters for transit workers who feel invisible

A passenger thanked me for my service yesterday and I realized it was the first time anyone had acknowledged me as a person in months.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

Your work goes unnoticed so long that a simple thank-you reminds you that you'd started to feel invisible.

Ideas that help explain it
Worth thinking about

“Where Are You with Transportation — Rail & Public Transit?”

If this sounds familiar, the Library can help you find the bigger picture.