LibraryScenariosHow to manage when given impossible directives from leadership
Scenario

How to manage when given impossible directives from leadership

Corporate is pressuring our branch to cut staff but maintain the same service levels and I have to pretend this is possible.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

You're told to do the same work with fewer people and act like it's doable.

Ideas that help explain it
Worth thinking about

“Where Are You with Financial Services — Banking & Credit?”

If this sounds familiar, the Library can help you find the bigger picture.