LibraryScenariosHow Internet Knowledge Undermines Professional Credibility
Scenario

How Internet Knowledge Undermines Professional Credibility

Every estimate I give gets compared to three YouTube videos and two forum posts by customers who think research equals expertise.

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More people experience this than they realize.

What we've seen

Customers treat a few YouTube videos as equal to your years of hard-earned experience.

Ideas that help explain it
Worth thinking about

“Where Are You with Trades — Automotive & Vehicle Repair?”

If this sounds familiar, the Library can help you find the bigger picture.