LibraryScenariosWhen you make decisions that harm others to meet targets
Scenario

When you make decisions that harm others to meet targets

I approved a loan last month that I knew the applicant could not afford and now they are already behind on payments.

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The coach is replying

More people experience this than they realize.

What we've seen

You approved something you knew would hurt someone, and now it has.

Ideas that help explain it
Worth thinking about

“Where Are You with Financial Services — Banking & Credit?”

If this sounds familiar, the Library can help you find the bigger picture.