I automated our deployment process completely and now the manual knowledge needed for emergency rollbacks is disappearing from the team including myself.
More people experience this than they realize.
Optimizing for normal operations can inadvertently reduce capability for exceptional circumstances.
“Where Are You with Technology — IT Operations & Infrastructure?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.