LibraryScenariosWhen successful emergency response feels like failure
Scenario

When successful emergency response feels like failure

I coordinated the response to a school shooting last year and we saved dozens of kids but the media only focuses on the two minutes it took us to get inside and now every parent in town looks at me like I failed their children.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

You saved dozens of kids, but the whole town only remembers the minutes it took to get inside.

Ideas that help explain it
Worth thinking about

“Where Are You with Public Safety — Emergency Management?”

If this sounds familiar, the Library can help you find the bigger picture.