I found a bug in the vendor firmware that is causing random lockups but they say it is working as designed and I need to find a workaround instead of them fixing their code.
More people experience this than they realize.
You're stuck inventing a fix for a vendor's bug they refuse to admit is theirs.
“Where Are You with Engineering — Electrical (Physical Systems)?”
If this sounds familiar, the Library can help you find the bigger picture.