LibraryScenariosWhen institutional reputation conflicts with patient notification
Scenario

When institutional reputation conflicts with patient notification

I found out our lab has been having quality control issues for months and some patient test results may have been wrong but administration wants to handle it quietly.

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More people experience this than they realize.

What we've seen

Your workplace wants to quietly bury test errors that may have hurt patients.

Ideas that help explain it
Worth thinking about

“Where Are You with Healthcare — Hospital & Practice Administration?”

If this sounds familiar, the Library can help you find the bigger picture.