I have been a store manager for three years and yesterday a customer screamed at my teenage cashier until she cried and I just stood there and did nothing.
More people experience this than they realize.
You are discovering the gap between your values and your actions under pressure.
“Where Are You with Consumer — Retail Operations?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.