I have been in customer success for five years and I am starting to think I care more about my customers' businesses than they do.
More people experience this than they realize.
You have taken on emotional responsibility for results that ultimately belong to your customers.
“Where Are You with Customer Success?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.