I have been working with this client for eighteen months and they never respond to my emails or join our check-in calls but they keep paying their subscription.
More people experience this than they realize.
You are managing a relationship with someone who has actively chosen disengagement but you cannot accept their boundaries.
“Where Are You with Customer Success?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.