LibraryScenariosHow to Identify Candidates Who Can Handle Difficult Work
Scenario

How to Identify Candidates Who Can Handle Difficult Work

I keep hiring people who look good on paper but cannot handle the emotional intensity of working with our client population.

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The coach is replying

More people experience this than they realize.

What we've seen

The people who look best on paper keep falling apart on the job.

Ideas that help explain it
Worth thinking about

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If this sounds familiar, the Library can help you find the bigger picture.