LibraryScenariosWhen your product launch causes major user issues
Scenario

When your product launch causes major user issues

I launched a feature that broke user accounts for six hours and my team lead said it was fine but I can see the disappointment in everyone's eyes and I keep refreshing the error logs obsessively.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

Everyone says the mistake was fine, but you can't stop punishing yourself for it.

Ideas that help explain it
Worth thinking about

“Where Are You with Product?”

If this sounds familiar, the Library can help you find the bigger picture.