I love helping customers find what they need but I hate having to upsell them things they do not want just to hit my numbers.
More people experience this than they realize.
Performance metrics are forcing you to compromise the authentic service relationships that give your work meaning.
“Where Are You with Consumer — Retail Operations?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.