Periagoge
Scenario

How to deliver bad news when you made promises you cannot keep

I promised a customer a feature would be delivered last month and engineering just told me it will not be ready until next quarter and I have to call them tomorrow.

More people experience this than they realize.

What we've seen

You committed to outcomes outside your control and now face the consequences of false certainty.

Your guide for this
Aurelius
Aurelius works with people navigating exactly this kind of situation.
Ideas that help explain it
Worth thinking about

“Where Are You with Customer Success?”

Peri

Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.

If this sounds familiar, the Library can help you find the bigger picture.