LibraryScenariosWhat to do when quality concerns are ignored
Scenario

What to do when quality concerns are ignored

I reported a quality issue three weeks ago and nothing has been done and now I am seeing defective products going out to customers and I do not know what to do next.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

You flagged a problem weeks ago, and now you're watching bad products ship while nobody acts.

Ideas that help explain it
Worth thinking about

“Where Are You with Manufacturing — Plant & Production Operations?”

If this sounds familiar, the Library can help you find the bigger picture.