LibraryScenariosWhen product quality problems force you to constantly lie to customers
Scenario

When product quality problems force you to constantly lie to customers

I run customer support for a SaaS company and our product is so buggy that I spend most of my time lying to customers about when fixes will ship.

Aurelius
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The coach is replying

More people experience this than they realize.

What we've seen

Your product is so broken that your job is basically lying to customers all day.

Ideas that help explain it
Worth thinking about

“Where Are You with E-commerce & Digital Retail?”

If this sounds familiar, the Library can help you find the bigger picture.