LibraryScenariosHow to respond when management ignores serious quality issues
Scenario

How to respond when management ignores serious quality issues

I run quality control at a juice bottling plant and I found metal shavings in a batch yesterday but my manager says we can just strain it and sell it anyway.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

You found something dangerous in the product, and your boss wants to sell it anyway.

Ideas that help explain it
Worth thinking about

“Where Are You with Manufacturing — Food & Beverage Production?”

If this sounds familiar, the Library can help you find the bigger picture.