LibraryScenariosWhen staffing shortages compromise emergency response
Scenario

When staffing shortages compromise emergency response

I run the 911 dispatch center and we are down six operators because the pay is terrible and the ones we have left are burning out and I watch response times getting longer every week but the city will not approve raises.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

You're watching a life-or-death service fall apart while the city refuses to pay to fix it.

Ideas that help explain it
Worth thinking about

“Where Are You with Public Safety — Emergency Management?”

If this sounds familiar, the Library can help you find the bigger picture.