LibraryScenariosHow excessive paperwork transforms helpers into bureaucrats
Scenario

How excessive paperwork transforms helpers into bureaucrats

I started this job to help people but I spend more time on documentation than with clients and I feel like I am becoming a bureaucrat instead of a helper.

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More people experience this than they realize.

What we've seen

You took this job to help people but spend all your time on paperwork instead.

Ideas that help explain it
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