I work customer service for an online retailer and spend eight hours a day apologizing for problems I cannot fix to people who hate me for it.
More people experience this than they realize.
Being the human face of systemic failures creates chronic psychological damage through repeated powerless confrontations.
“Where Are You with E-commerce & Digital Retail?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.