I work in customer service and I have started dreading every phone call because people are so angry about things I cannot fix.
More people experience this than they realize.
You're absorbing institutional failures as personal attacks on your worth.
“Where Are You with Operations?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.