LibraryScenariosWhen data analysis conflicts with what leadership wants to hear
Scenario

When data analysis conflicts with what leadership wants to hear

I work in data analytics for an online retailer and my reports show our customer acquisition costs are unsustainable but leadership wants me to find different numbers.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

Your numbers show the business isn't working, but leadership wants you to change them.

Ideas that help explain it
Worth thinking about

“Where Are You with E-commerce & Digital Retail?”

If this sounds familiar, the Library can help you find the bigger picture.